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Values

The Principles That Guide Our Work

Anchored by Values 

At Project ECHO, our values are more than guiding ideas—they shape how we design programs, build partnerships, collaborate with one another, and serve communities around the world. Our values are embedded in how we design and deliver learning networks.

As a values-based organization, we believe that how we work is inseparable from why we work. Our values inform our decisions, define our culture, and sustain our commitment to expanding access to knowledge and improving outcomes for communities.

Our Mission

To connect communities worldwide with the knowledge and support they need to improve health and wellbeing.

Hear From Our Team

Project ECHO’s values come to life through the people who carry the work forward. See how these values shape staff experiences, collaborations, and impact.

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7 Core Values

Values
in Action Across Communities

Project ECHO’s seven core values guide our work and motivate our staff every day.

Service to the Underserved

Expanding access for communities most in need.

Democratization of Knowledge

Sharing expertise so everyone can learn, teach and lead.

Excellence and Accountability

Holding ourselves to high standards in service of our mission.

Innovation and Learning

Embracing curiosity, growth, and continuous improvement.

Joy of Work

Creating an environment where purpose and fulfillment go hand in hand.

Teamwork

Collaborating across roles, disciplines and geographies.

Trust and Respect

Building strong relationships rooted in integrity and mutual respect.

How Our Values Shape Our Impact

Our values influence every dimension of our work:

  • Global Engagement: Honoring local expertise and lived experience
  • Partnerships: Building relationships grounded in trust and shared purpose
  • Program Design: Ensuring solutions are equitable, scalable and collaborative
  • Workplace Culture: Fostering learning, respect, and teamwork

These principles help us sustain impact while remaining responsive to the communities we serve.

What Our Employees Say

Working in the prison system has taught me the power of staying connected to the joy of work. Joy helps ground my purpose, makes challenging systems more approachable, and creates a starting point for building trust. Joy, like knowledge, is meant to be shared and I am grateful that ECHO champions this deeply human framework.”

DANIEL ROWAN

Senior Program Manager,
Justice Team

Excellence and accountability have become the foundation of how I lead my team. We continually improve our processes, document knowledge, learn from mistakes and take ownership until an issue is fully resolved. Accountability is not just about meeting expectations: it is about earning trust by being reliable, transparent and committed to doing what is right.” 

XINGJI PEI

iECHO and Programs Operations Manager,
Information Technology Team

What sets Project ECHO apart is how deeply our values shape the way we work and collaborate every day. I’m inspired by a diverse, mission-driven team that thinks creatively, learns continuously, and truly puts people and partnerships first—making my work here both meaningful and rewarding.”

SHAHNIT SHAHZAD

Director,
Partner Support Team

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A Shared Commitment

Project ECHO strives to build a community of staff, partners and collaborators who embrace and exemplify these values.

Whether you’re engaging as an employee, partner, or supporter, our values define the spirit of our work and the relationships we build.

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