What inspired you to join Project ECHO?
Since I was young, I’ve felt called to public service. As a New Mexican, I’ve also been driven to make a meaningful impact in my home state—while contributing on a global scale. Project ECHO allows me to do both.
When my friend and colleague Kyky Knowles first introduced me to ECHO, its mission struck a deep chord. The organization’s commitment to impact at such enormous scale drew me in.
How does your background prepare you for this role?
My background isn’t a traditional one, and I think that’s been an advantage. I started in communications without formal training, which meant I had to learn by doing and by asking a lot of questions. Over time, I shaped my role so that I could connect the dots across teams and challenges—not just in communications, but helping shape strategy, driving changes in public policy, streamlining operations.
At ECHO I’m able to work with a lot of incredible people and I’m able to be a connector, a problem solver and someone who helps our leadership think strategically about the future of our organization and the way we want to impact the communities we serve.
What’s one moment at ECHO you’re especially proud of?
When we bring ECHO’s impact to life through stories it unlocks an understanding and, hopefully, an emotional connection to our work in someone else.
We worked for several years on an opportunity with Fred de Sam Lazaro at PBS NewsHour. When the piece aired, I was in Florida with my family for Thanksgiving. I went off in a corner with my partner to watch it on my phone, and I remember feeling very proud.
On Monday, I learned that a woman who had seen the segment was so moved by it that she made a seven-figure gift to support our work. That moment affirmed the power of storytelling to unlock empathy, connection, and meaningful action.
What excites you most about the future of ECHO?
We’re living through a time of profound change—across health systems, philanthropy, global development, and technology. ECHO is uniquely positioned to serve as a connector in this complex landscape, bringing people together to share knowledge and solve problems.
What excites me most is how ECHO can bridge divides—geographic, institutional, or ideological—and make a real difference, even in moments of disruption or uncertainty.
What do you enjoy outside of work?
I love spending time outdoors—hiking, camping, hunting, or fishing, often with my dog by my side. My fiancé and I also enjoy dancing, especially salsa and bachata. Lately, we’ve been learning country-style partner dances, which has been a fun new challenge.
To learn more about Ben Cloutier, find him on LinkedIn or email us.